At Rajkumari.pk, your satisfaction means everything to us. We’re committed to making your shopping experience smooth, fair, and transparent. Here’s everything you need to know about our return and exchange process:

Exchange Eligibility (for orders within Pakistan):
Items are eligible for exchange within 3 days of receiving your order.
Exchanges are accepted for the following reasons:
Damaged or defective item received
Size issues
To qualify for an exchange, the item must:
Be unused and unworn
Have all original tags attached
Be returned in its original packaging
Non-Exchangeable Items:

Articles purchased on sale or at a discount are not eligible for exchange.
We do not offer cash refunds. If an exchange isn’t possible, you’ll receive a store credit coupon of equal value, which can be used on your next purchase.
How to Request an Exchange:

To initiate an exchange, please reach out to our Customer Care team via any of the following:

Email: rajkumaripret@gmail.com
Facebook or Instagram DM
Phone/WhatsApp: +92 330 5380000
Provide your order details and reason for exchange. Once we confirm eligibility, we’ll share the return address. After we receive and inspect your return, your replacement item will be dispatched.

Order Cancellation Policy:

Orders can only be canceled before dispatch.
We dispatch daily at 5 PM, so to cancel your order, please contact us before the first 5 PM after your order is placed.
Once an order has been shipped, cancellation is no longer possible.
To cancel your order, contact us through:

0330 5380000
Facebook or Instagram DM
Please note: Rajkumari reserves the right to cancel orders in specific cases (e.g., item out of stock, pricing errors, etc.).

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0330 5380000
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Rajkumari
P26 - Rajkumari Warehouse, AL Noor Block, Faisal Gardens, Faisalabad, Punjab, Pakistan-38000 
Email: rajkumaripret@gmail.com
Phone: [+92 330 5380000]

Thank you for trusting Rajkumari with your personal information. Your privacy matters to us.